Oct 1, 2024

It requires a whole community approach to prepare for, respond to, and recover from an active attack event. In this episode, Massachusetts’ Scott Cluett (Statewide ASHER Coordinator for the Dept. of Fire Services), John Mazza (Statewide ASHER Coordinator for the Municipal Police), and Jake Wark (Public Information...

Sep 17, 2024

Testing aerial devices of fire apparatus is crucial to ensure their functionality, reliability and safety during firefighting operations. In this episode, Sam Yank from Industrial Inspections & Analysis (IIA) discusses the aerial device testing services they provide, the differences in tests and the recommended...

Sep 3, 2024

What’s the whole story? In this episode, Dave Bradley from Client Risk Solutions along with Nicole Dugan and Jake Hoover from our Education and Training team discuss Patient Care Reporting and why it’s important to document all the events of a call, from the beginning to the end.

Aug 20, 2024

Standard Operating Guidelines (SOGs) and Standard Operating Procedures (SOPs) – What is the difference? Is there a difference? In this episode, Blair Tyndall and Mike Baker of Client Risk Solutions and Emergency Services Specialist Bryan Duquin discuss the importance of SOGs and SOPs, the differences between them, and...

Aug 6, 2024

From aerials to tires, a comprehensive fleet maintenance program serves to protect the organization’s most valuable assets. In this episode, Blair Tyndall from VFIS Client Risk Solutions and Emergency Services Specialist Bryan Duquin discuss fleet maintenance best practices – what to include and why.