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May 14, 2024

How do you put a price on your fire apparatus? In this episode, VFIS Regional VP of Sales, Joe Giorgi, and Sales Executive Scott Cain provide an overview of the agreed value concept and discuss updates to the VFIS policy.

 What is agreed value?...


Apr 30, 2024

Whether it’s a public assist call or a police response call, emergency service leadership and providers should be concerned about their patient refusal process. In this episode, Paul Bachtel of VFIS Claims joins Mike Baker and Dave Bradley of Client Risk Solutions to discuss patient refusals, including trends and best...


Apr 16, 2024

Incident rehab serves to identify conditions in personnel that may otherwise go undetected and could lead to serious health conditions, disabilities and death. In this episode, Tracie Young-Brungard, Director of Recruitment and Retention for the PA State Fire Commissioner’s office, discusses how the concept of...


Apr 2, 2024

“Documentation wins the day.” In this episode, David Givot, Esq., EMS Defense Attorney at The Legal Guardian, author of Sirens, Lights and Lawyers: The Law and Other Important Stuff EMS Providers Never Learned in School, and former paramedic from LA County, provides insight on issues he’s observed with protecting...


Mar 19, 2024

From electronic vehicles and mobility devices to best practices for collecting and capturing thermal batteries, in this episode, Fire Chief Michael O’Brian from Brighton Area Fire Authority talks about some best practices when encountering electronic vehicle fires.